Effective Date: 05 May 2026
Thank you for shopping with Shian Jewells (https://shianjewells.com/). This Shipping Policy explains how we process and deliver your orders.
1. Order Processing Time
- All orders are processed within 1–3 business days after confirmation
- Orders are not shipped on Sundays or public holidays
- You will receive a confirmation once your order is shipped
2. Shipping Charges
- Shipping charges (if any) will be calculated at checkout
- We may offer free shipping on selected products or promotions
3. Delivery Time
- Estimated delivery time: 3–7 business days
- Delivery time may vary depending on your location
- Remote areas may take longer
4. Shipping Partners
We use trusted courier services to deliver your orders safely and on time.
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can track your order using the provided details
6. Delays in Shipping
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Courier partner issues
- Festivals or high order volume
- Unforeseen circumstances
We appreciate your patience in such situations.
7. Incorrect Address
- Please ensure your shipping address is accurate
- We are not responsible for delivery failures due to incorrect or incomplete address
8. Damaged or Lost Packages
- If your package is lost or arrives damaged, contact us within 24 hours
- Provide photos/videos as proof
- We will assist you with replacement or resolution
9. Contact Us
For any shipping-related queries:
- Name: Shivam Gayri
- Email: Shianjewells@gmail.com
- Phone: 93516 74729
- Address: Opposite Lokvani, Behind Sanskrit Vidhya School, Nearby Mahila Aashram School, Bhopalganj, Bhilwara – 311001
- Website: https://shianjewells.com/